Pok Pok is a digital playroom filled with Montessori-inspired toys designed to spark creativity, imagination and learning for kids 2-7 and beyond. It’s just like all of the toys from your living room floor gathered into one safe, digital playroom.

We add new toys and expand existing toys all the time, so Pok Pok is available on a monthly or annual subscription. There is a 7 day free trial with both subscriptions.

You can learn more about what Pok Pok is all about on our Instagram or our blog.

Pok Pok is designed especially for kids 2-7 years old in mind, but we know many older kids and even adults who enjoy playing with it. Play has no age limit!

Similar to a set of wooden blocks, a doll house or a marble run, Pok Pok sparks imagination, learning and key cognitive development for kids. Pok Pok is designed to fit in seamlessly with the other toys in a child’s playroom and is one that they can pick up and explore at their own pace. Each toy in Pok Pok is open-ended, meaning that there’s no right or wrong, no winning or losing and that kids are completely in charge.

While it may confuse adults that there are no rules, no instructions, no menus and no language, it’s very intuitive for kids. It’s just like handing your child a set of blocks to play with, Pok Pok can be played in an endless number of ways. We work closely with early childhood experts to ensure that every experience in Pok Pok is enriching and supportive of children’s development.

Play nurtures a type of learning that kids can carry beyond their time in school, into the rest of their lives. It develops important skills like problem-solving, self-regulation, independence, self-confidence, planning and so many more. The list of what kids can learn through play is truly endless, and so are the possibilities of what they can do with these skills.

For more details about how kids learn with Pok Pok, check out our blog about how kids learn through play.

Yes, absolutely. Our top priority is the well-being and privacy of the children that use Pok Pok. We’re parents too and wanted to make something we could feel safe about our own kids using!

Pok Pok is compliant with COPPA and GDPR regulations. We do not advertise to children or trick them into buying things. We hand-draw all of our animations and record all of our sound effects and music in house to ensure a calming, gentle environment that doesn’t overstimulate young children.

Please have a look at our privacy policy for details about how we process data.

This is a question we spent two years asking ourselves and double checking before we launched the company. After years of research and playtesting, we have designed a product that’s intentionally not supposed to be addictive or overstimulating for kids. Yes, you read that right. This boils down to a few key things:

1. Pok Pok is open-ended. No rules, no levels to beat, no “just one more go.” Kids can step away and come back to Pok Pok just like they can walk away from building a puzzle or a Lego tower.
2. Our animations are slow-paced and our sounds are gentle. This goes a long way in making sure we aren’t overstimulating kids with dopamine or dysregulating their sensory systems. Pok Pok is as gentle as a set of wooden blocks.
3. The fun comes from within your child, not the toys. Kids are intrinsically motivated to explore, experiment and create on their own vs. extrinsic factors like leveling up, which makes stepping away from Pok Pok more seamless than a video game.

We designed Pok Pok to be completely intuitive for kids as young as two to navigate it on their own, so while it’s unlikely that they’ll “need” your help, many kids find it really valuable to have a caregiver explore with them (or at least show them the ropes).

They will never see a menu, ad or in-app purchase that will pull them out of the play—kids just see the toys. We recommend using Guided Access when giving your device to your kid to make sure they don’t accidentally leave Pok Pok and get into apps they shouldn’t be in.

Go to your device’s Settings, tap Accessibility, then turn on Guided Access. Tap Passcode Settings, then tap Set Guided Access Passcode. Enter a passcode, then re-enter it. From here, you can also turn on Face ID or Touch ID as a way to end a Guided Access session.

Open up Pok Pok and then, on an iPhone X or later, triple-click the side button. On an iPhone 8 or earlier, triple-click the Home button. If you want parts of your screen to stop responding to touch, use one finger to circle those areas. You can move or resize the circle, or tap the X to remove it. Tap Guided Access, then tap Start. Or, to start a Guided Access session with Siri*, open the app that you want, then tell Siri "Turn on Guided Access."

Yes! You only need an internet connection to download the app and subscribe once, then it works offline seamlessly. Be sure to connect your device to the internet every few weeks to give the app a chance to load in our updates which we add regularly.

You can try Pok Pok free for 7 days and if you cancel within these 7 days, you will not be charged for a subscription.

Once the 7-day free trial has ended, your monthly or annual subscription (whichever you selected) will begin automatically. At this time, you will be charged for your subscription.

If you cancel within the first 7 days, you will not be charged for a subscription. If you do not cancel it within this time, your subscription will automatically begin and you will be charged.

Apple & Google

We’re sad to see you go, but are happy to help you cancel! Go to the Grown-Ups Area of Pok Pok (the small grey icon in the bottom right corner of the main screen). Tap “Manage Subscription”. From here you can choose “Pok Pok” and cancel.

Web Purchases

Go to https://my.playpokpok.com/account and sign in to your account. Select “Manage subscription” and click on “Cancel Subscription”.

Apple

To switch your annual or monthly subscription, go to your device’s Settings, tap your name and select Payments & Subscriptions, Subscriptions. From here you can choose Pok Pok and manage your subscription preferences.

Google

To switch your annual or monthly subscription, go to the Play Store, tap your name and select Subscriptions. From here you can choose Pok Pok and manage your subscription preferences.

Apple

Apple processes all purchases made from the App Store on their end, so the quickest way to request a refund is to follow these brief instructions: https://support.apple.com/en-ca/HT204084

Our team is here to help you if you need. You can reach us at support@playpokpok.com.

Google

Please contact us through the Grown-Ups Area of Pok Pok (small grey icon in the bottom corner). Tap “Contact Support” at the bottom. Please write a short email with the cancellation reason. You can reach us at support@playpokpok.com.

Web Purchases

Please contact us at support@playpokpok.com with the email used to purchase and the cancellation reason.

You can share Pok Pok across all of your devices at no extra cost.

Create a Pok Pok account and log-in on multiple devices. Go to the Grown-Ups Area in the app (small grey icon in the bottom corner), tap on “Register” or “Log-in” if you already have an account. On other devices where you want to use Pok Pok, you can sign in on the welcome screen at the top left using the Log In button or in the Grown-Ups Area.

If you are using all Apple devices, you can also use Apple’s Family Sharing feature to share your Pok Pok subscription with other devices at no extra cost. https://www.apple.com/ca/family-sharing/

To set up Family Sharing, go to your device’s Settings, tap your name and then tap Family Sharing. Tap Set Up Your Family to get started and follow the instructions.

To add people to your Family, go to your device’s Settings, tap Family and then tap Add Member. If your child doesn't have an Apple ID, tap Create an Account for a Child (if your child already has an Apple ID, tap Invite People). They can enter their Apple ID password on your device to accept the invitation, or if it’s a child, you can do so on their behalf. Follow the onscreen instructions to set up parental controls, location sharing, and more.

To share Pok Pok with your Family, you need to make sure that Purchase Sharing is switched on. When you turn on purchase sharing, everyone in your family gets access to apps, music, movies, TV shows, and books that family members buy.

To set up Purchase Sharing, open your device’s Settings, tap Family and then tap Purchase Sharing. If you don't see Family, tap your name, then tap Family Sharing. To see which payment method will be billed, tap Purchase Sharing again and look at the Shared Payment Method information.

Yes, it’s free to share your Pok Pok subscription with your family when you create a Pok Pok account or use Apple’s “Family Sharing”.

You can redeem your coupon code here: www.playpokpok.com/redeem.

Note: please redeem your code before you download Pok Pok from the App Store. If you have already started a free trial, you’ll need to cancel it and wait for your trial period to end before you can redeem a code. Once your free trial period has ended, you can click the above link to redeem your code.

Our team is here to help you if you need. You can reach us at support@playpokpok.com.